Good Communication Skills » Module 5 Interpersonal Communication Listening and Responding http://goodcommunication-skills.com Good Communication Skills for getting What You Really Want... Tue, 01 Jun 2010 20:45:11 +0000 en hourly 1 http://wordpress.org/?v=3.0 Module 5 Interpersonal Communication Listening and Responding http://goodcommunication-skills.com/good-communication-skills/communication-listening/module-5-interpersonal-communication-listening-and-responding http://goodcommunication-skills.com/good-communication-skills/communication-listening/module-5-interpersonal-communication-listening-and-responding#comments Sun, 01 Feb 2009 22:57:09 +0000 admin http://goodcommunication-skills.com/good-communication-skills/communication-listening/module-5-interpersonal-communication-listening-and-responding Module 5 Interpersonal Communication Listening and Responding is a post from: Good Communication Skills

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INTERPERSONAL COMMUNICATION: LISTENING AND RESPONDING explores how successful companies and effective managers use listening as a strategic communication tool at all levels of the organization. Common barriers to listening — including culture, perceptions, and personal agendas — are discussed, and strategies for overcoming them are offered. Examples of how organizations have used listening techniques to resolve conflicts, build relationships with clients and employees, and adapt to maintain a competitive edge are discussed. Self-analysis questions, presented throughout the text, target interpersonal listening skills, while case studies and role plays demonstrate the application of listening strategies in the organizational environment.


Product Specification :

ISBN :0324584164
Format :P aperback: 74 pages
Publisher :South-Western Pub
Date Published :03/03/2008
List price :30.95

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Module 5 Interpersonal Communication Listening and Responding is a post from: Good Communication Skills

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